Frequently Asked Questions

  • Partnerships

    New Mercies LOVES partnering with churches, ministries and like-minded businesses to help bear the burden of caring for those God has placed in your circle of influence. With partnerships we can work together to provide care for your referral base while offering some financial assistance.

    Please email mhsmith.nmbc@gmail.com to inquire about partnerships.

  • Minors

    NMBC honors parental authority and believes parents are to be the chief disciplers of their children (Ephesians 6:1-4; Proverbs 1:8). Therefore, parents or legal guardians are required to be involved in the counseling process with any children under the age of 18. This is achieved through regularly inviting parents/guardians into the counseling setting with minors and a Parent Consult (via phone or in person) being scheduled prior to minors one on one with counselor.

  • Length

    50 minutes

    *Sessions with minors may be shorter in length

  • Cost

    New Client Intake $100 (per 50min session)

    Individual $75 (per 50min session)

    Couples/Family $100 (per 50min session)

    Premarital Counseling $250 (2- 90min session)

  • Payment

    Cash, Card, Invoice

    Private Pay Only

    We do not bill insurance, but happily provide an invoice if needed for reimbursement.

  • Confidentiality

    No information is disclosed without prior written permission from the counselee. However, we take a few exceptions to this rule, which are:

    *Suspected child, dependent adult, or elder abuse.

    *If a counselee is threatening serious bodily harm to another person.

    *If a counselee intends to harm himself or herself.

    In these cases, proper reporting will take place.

  • Cancellation Policy

    We ask that clients reschedule or cancel at least 6 hours before the beginning of their appointment or you may be charged a cancellation fee of $40.00.

    Our office uses an automated system to send reminders of appointments 24hrs and 8hrs in advance.